FAQs

FAqS

You’ve got questions. We’ve got the answers.
Learn more below about our waste disposal and waste
management services.

waste management rentals

Q: How many portalets do I need?

A: A general rule of thumb is 2 portable restrooms per 100 guests for 4 hours, and 4 portable restrooms per 100 guests over 4 hours. But that may be more or less than what you need, depending on your particular event. Call us and tell us about your event, and we’ll help you figure out your rental needs!

Q: What size dumpster do I need?

A: There are some general guidelines on the roll-off dumpster and front-end dumpster pages. If you aren’t sure about the size you need for your project, call us and we’ll tell you what size is best – that’s what we do.

Q: Are there any restrictions on materials in the dumpsters?

A: Yes, there are! Trash Gurl cannot accept toxic and hazardous materials in its dumpsters, including: paint, oil, gasoline, propane, tires, batteries, hazardous waste, dead animals, toxic materials, bio-hazard materials, asbestos, and Freon. If you do need to dispose of these materials, call us and we’ll help you make arrangements.

Q: What if I need to remove restricted/hazardous material?

A: Trash Gurl is committed to helping everyone with all their waste removal needs. Call us and we’ll tell you your options.

Q: Is there a right way or wrong way to load a dumpster?

A: Yes. Load the dumpster as evenly as possible and do not overload it. Nothing should be above the top line of the dumpster and nothing should be hanging over the edge when it’s time for pick-up. Additional charges apply for driver delay and container dig-out if overloaded.

It's also smart not to mix heavy materials with other materials. For example, if your project requires the removal of concrete or soil, both of which are heavy materials, it’s better to keep those materials separated, as it makes disposal easier. Call if you have any questions about what can be mixed and what should be separated.

Q: How long can I keep the dumpster?

A: You can keep the dumpster as long as you need to. The rental fee will depend on the initial rental period agreed upon. If you need to keep the dumpster longer, you’ll be charged according to the terms of your contract.

Q: Do I need to be there the day of dumpster delivery?

A: No, you do not need to be present for dumpster delivery, as long as you’ve provided specific instructions. We need to know exactly where to place the dumpster. If you can’t provide detailed instructions or you’re concerned about placement, we suggest you be present for drop-off.

Q: Do I need to be there the day of dumpster pick up?

A: No. Please make sure it’s accessible and that you have loaded the dumpster evenly and have not exceed the tonnage limit.

Q: Can the dumpsters cause property damage?

A: Yes, it’s possible for dumpsters to cause damage to property. Dumpsters are heavy and when
fully loaded to capacity, which can be up to 15 tons (that’s 30,000 pounds), they are even heavier. This can cause cracked driveways and pavement or damage the lawn. That’s why it’s important to be specific on dumpster location drop-off.

Service area, payment, rental periods, and terms

Q: What areas do you serve?

A: Trash Gurl provides rentals and waste management services in Charleston County, Berkeley County, Dorchester County, and other locations in South Carolina. Call us if you’re interested in service outside the tri-county area, and we’ll see if we can accommodate you!

Q: What are your business hours?

A: Speak with someone directly by calling 843-514-0143 during Office Hours, 7 am to 5 pm Monday through Friday, or after hours. Trash Gurl is always open for your emergency needs. There is no call center at Trash Gurl – you will speak directly with a person!

Q: How do I make payment?

A: Payment is made over the phone by credit card when order is placed or to the driver upon delivery.

Q: Do you offer discounts?

A: Trash Gurl offers discounts for military, fire and law enforcement agencies.

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